Value Stream Mapping (VSM) is primarily used for what purpose?

Value Stream Mapping (VSM) is primarily utilized for eliminating waste in processes. This tool stems from lean manufacturing principles and is focused on visualizing the flow of materials and information through a process. By creating a visual representation of the current state of a workflow, VSM enables organizations to identify non-value-added activities—those that do not contribute to the final product or service—and areas where inefficiencies exist.

Eliminating waste could involve reducing wait times, minimizing excess movement, or streamlining communication channels, all of which help improve efficiency and productivity. The ultimate goal of VSM is to enhance the overall value delivered to the customer by optimizing processes.

The other options, while relevant to workplace management, do not align with the primary intent of VSM. Documenting employee performance and evaluating employee satisfaction are typically handled through performance reviews and employee surveys, respectively. Compliance with labor laws ensures that an organization adheres to regulations regarding worker rights and workplace standards but does not directly relate to process improvement or waste reduction.