Which component is NOT part of a Quality Management Program?

A Quality Management Program (QMP) focuses on ensuring that laboratory services are reliable, accurate, and efficient while maintaining compliance with regulatory standards. This involves a range of activities aimed at continuous improvement of processes and outcomes in a laboratory setting.

Preventive maintenance is an essential component of QMP as it helps to ensure that equipment is functioning correctly and reduces the risk of failure, which could lead to inaccurate results. Policy and procedure manual writing and review are also critical, as they establish the protocols that govern laboratory operations and ensure that staff members are trained and compliant with established standards. Lab inspections are integral to a quality management program as they help to identify areas of non-compliance or potential improvement necessary to maintain high standards of operation.

In contrast, marketing strategies, while crucial for promoting the laboratory’s services or enhancing client engagement, do not directly contribute to the mechanics of quality management. Thus, they are not considered a component of a Quality Management Program.